4TOPS Customer Support is a specialized department of 4TOPS devoted to supporting customers, defining solutions to problems concerning the use of 4TOPS products and answering any question about 4TOPS products. Also, this department can be contacted for any questions or requests concerning the development of customized products, related to Microsoft Office products or to all other 4TOPS products. We are happy to investigate all possibilities and solutions concerning your request and will always give you a personal, clear and professional answer as soon as possible.
4TOPS Customer Support also keeps all 4TOPS clients informed about updates on their owned 4TOPS products.
4TOPS gives 1 hour free support to it's customers. Use our support order form if you require more than 1 hour support or customization service. Order Support.
What kind of problem do you have?
Download Installation Registration Translation Bug Other
Which product does it concern?
-------------------- Mail Merge for Microsoft Access Document Management Excel Import Assistant Word Link Compare Excel Files Help Generator for Microsoft Access Help Generator for Microsoft Excel Query Tree Editor Code VBA Other:
Which product version?
Which Windows version do you run the software on?
---------------------- Windows XP Windows 2000 NT 4 Windows ME Windows 98 Windows 95 (Other)
Which version do you use?
Which Office Language edition?
Which Office service packs have been installed, if any?
Please describe the problem as accurately as possible:
Tell us how to get in touch with you:
When reporting a bug, it helps if you send us a file called 4tErrLog.mdb which is located next to the add-in in the add-in directory. To locate the add in directory, use the add-in manager in ms access (see Access help). supportlog at tops.com
