4TOPS Customer Support is a specialized department of 4TOPS devoted to
supporting customers, defining solutions to problems concerning the use of
4TOPS products and answering any question about 4TOPS products. Also, this
department can be contacted for any questions or requests concerning the
development of customized products, related to Microsoft Office products or
to all other 4TOPS products. We are happy to investigate all possibilities
and solutions concerning your request and will always give you a personal,
clear and professional answer as soon as possible.
Before contacting us check for product updates on the products'
downloadpage to be sure you have the latest version.
4TOPS gives 1 hour free support to its customers. Use our support order
form if you require more than 1 hour support or customization service.
What kind of problem do you have?
Download Installation Registration Translation Bug
Which product does it concern?
Mail Merge for Microsoft Access
Mailing List Assistant
Import and Validate
Excel Import Assistant
Query Tree Editor
Help Generator for Microsoft Access
Compare Excel Files
Help Generator for Microsoft Excel
Which product version?
Which Windows version do you run the software on?
Which Office version do you use?
Which Office Language edition?
Which Office service packs have been installed, if any?
Please describe the problem as accurately as possible:
Tell us how to get in touch with you:
When reporting a bug, it helps if you send us a file called 4tErrLog.mdb
which is located next to the add-in in the add-in directory. To locate the
add in directory, use the add-in manager in ms access (see Access help).
support at tops.com
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1 plus 1 is four
1 plus 1 is one
1 plus 1 is two
1 plus 1 is three